ARIFTIARNO, Reza; DWIJAYANTI, Monica. Analisis Sentimen Netizen Twitter Terhadap Pelayanan Provider Telkomsel: Komparasi Naive-Bayes dan K-Nearest Neighbors. InComTech : Jurnal Telekomunikasi dan Komputer, Jakarta, Indonesia, v. 14, n. 1, p. 60–77, 2024. DOI: 10.22441/incomtech.v14i1.22597. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/Incomtech/article/view/22597. Acesso em: 28 may. 2026.