Analysis of Industry Needs for Indonesian Vocational Education Services Using the EduQual-IPA Method

Authors

  • Muhamad Gofur Industrial Engineering Department, Universitas Mercu Buana Jl. Menteng Raya No. 29 Jakarta Pusat 10340
  • Sawarni Hasibuan Industrial Engineering Department, Universitas Mercu Buana Jl. Menteng Raya No. 29 Jakarta Pusat 10340

DOI:

https://doi.org/10.22441/ijiem.v5i3.25318

Keywords:

Vocational education, Industry needs, EDUQUAL, IPA

Abstract

The Indonesia's Open Unemployment Rate (TPT) is 5.45% or reached 7.99 million people as of February 2023. Therefore, government support and continuous improvement of the training-based curriculum system are needed. Link and match between Indonesian vocational education and the industrial world needs to be built so that Indonesian vocational graduates are significantly absorbed by the industry. The Indonesian vocational education curriculum needs to be developed together by involving the Business and Industrial World with a vision of implementation based on needs. The purpose of this research is to find out the educational service variables in Indonesian vocational learning needed by the industrial world. So that it can be used as a reference for vocational education in improving service quality. The results of research using EDUQUAL-IPA integration show that there are four priority variables that are the focus of improvement, namely; learning outcomes 1 (ability to use the latest technology), learning outcomes 2 (practical orientation in education), Physical facilities 8 (effective classroom management) and academics 4 (channeling the interests and talents of graduates).

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Author Biographies

Muhamad Gofur, Industrial Engineering Department, Universitas Mercu Buana Jl. Menteng Raya No. 29 Jakarta Pusat 10340

Master of Industrial Engineering

Sawarni Hasibuan, Industrial Engineering Department, Universitas Mercu Buana Jl. Menteng Raya No. 29 Jakarta Pusat 10340

Master of Industrial Engineering

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Published

2025-03-20

How to Cite

1.
Gofur M, Hasibuan S. Analysis of Industry Needs for Indonesian Vocational Education Services Using the EduQual-IPA Method. IJIEM [Internet]. 2025 Mar. 20 [cited 2026 May 28];5(3):895-903. Available from: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/ijiem/article/view/25318

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