KURNIANINGTYAS, Chandra Dewi; KATRILIA, Tiya; BAWONO, Bawono. The Influence of Service Quality and Facilities on Customer Satisfaction and Loyalty of Blue Residence’s Boarding Room, West Jakarta. IJIEM - Indonesian Journal of Industrial Engineering and Management, Jakarta, Indonesia, v. 3, n. 3, p. 192–199, 2022. DOI: 10.22441/ijiem.v3i3.15769. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/ijiem/article/view/15769. Acesso em: 28 may. 2026.