FATHUROHMAN, Dimas Mukhlis; HERWANTA, Wawan; DEWI, Intan Novitas; KRISNAWANTI, Krisnawanti. Improvement Quality of Occupational Health and Safety Testing Laboratory Services Using Quality Function Deployment Method. IJIEM - Indonesian Journal of Industrial Engineering and Management, Jakarta, Indonesia, v. 4, n. 2, p. 113–124, 2023. DOI: 10.22441/ijiem.v4i2.19655. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/ijiem/article/view/19655. Acesso em: 28 may. 2026.