IRAWATI, Dias Sukma. Implementation of the Balanced Scorecard Approach in Industries: A Systematic Literature Review. IJIEM - Indonesian Journal of Industrial Engineering and Management, Jakarta, Indonesia, v. 1, n. 2, p. 105–115, 2020. DOI: 10.22441/ijiem.v1i2.10161. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/ijiem/article/view/10161. Acesso em: 28 may. 2026.