PURMALA, Yulio Agefa; DEBORA, Fransisca. A Systematic Literature Review of Benchmarking Implementation in various Industries. IJIEM - Indonesian Journal of Industrial Engineering and Management, Jakarta, Indonesia, v. 2, n. 1, p. 35–51, 2021. DOI: 10.22441/ijiem.v2i1.10518. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/ijiem/article/view/10518. Acesso em: 28 may. 2026.