ATIKNO, Welly; SETIAWAN, Indra; TAUFIK, Deni Ahmad. Key Performance Indicators Implementation: Literature Review and Development for Performance Measurement. IJIEM - Indonesian Journal of Industrial Engineering and Management, Jakarta, Indonesia, v. 2, n. 3, p. 189–197, 2021. DOI: 10.22441/ijiem.v2i3.12067. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/ijiem/article/view/12067. Acesso em: 28 may. 2026.