SUTRISNO, Barata. A Systematic Literature Review of Quality Seven Tools. IJIEM - Indonesian Journal of Industrial Engineering and Management, Jakarta, Indonesia, v. 3, n. 1, p. 72–84, 2022. DOI: 10.22441/ijiem.v3i1.13551. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/ijiem/article/view/13551. Acesso em: 28 may. 2026.