Badawi, Yessica Tania. H, and Arviansyah Arviansyah. “Analysis Implementation of Total Quality Management System on Operational Performance: Case Study on Fast Moving Consumer Goods Company”. IJIEM - Indonesian Journal of Industrial Engineering and Management, vol. 6, no. 1, May 2025, pp. 146-55, doi:10.22441/ijiem.v6i1.26925.