PUTRI, Martina Shalaty; HASANUDDIN, Yuan Maulana. Implementasi Cyber PR dalam Customer Relationship Management bagi Pelaku UMKM Sebagai Strategi Bertahan di Masa Pandemi 2020-2021. Jurnal Ilmu Ekonomi dan Sosial (JIES), Jakarta, Indonesia, v. 10, n. 3, p. 307–319, 2022. DOI: 10.22441/jies.v10i3.14691. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/jies/article/view/14691. Acesso em: 29 may. 2026.