[1]
Putri, A.N.R. and Rahayu, Y.S. 2023. The Effect of Relationship Quality on Loyalty with Customer Retention as an Intervening Variable for PT. Bank BTN Malang Sharia Branch. Journal of Islamic Economics and Social Science (JIESS). 4, 1 (May 2023), 78–96. DOI:https://doi.org/10.22441/jiess.2023.v4i1.007.