AZMI, Yolanda Fatharani. Pengaruh KualitasjLayanan @TelkomCare TerhadapjKepuasanjdanjLoyalitasjPelanggan sertajDampaknya Pada Reputasi Perusahaan PT Telkom Indonesia di Era Pandemi Covid-19. MediaKom : Jurnal Ilmiah Komunikasi, Jakarta, Indonesia, v. 12, n. 1, p. 94–103, 2023. DOI: 10.22441/mediakom.v12i1.22276. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/mediakom/article/view/22276. Acesso em: 28 may. 2026.