ALVIANDY, Anggie; OKTORA, Raden Adriyani. An analysis of human errors in the receiving process of raw material warehouses in the automotive industry using HEART and SHERPA methods. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 17, n. 3, p. 266–275, 2026. DOI: 10.22441/oe.2025.v17.i3.151. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/oe/article/view/34838. Acesso em: 28 may. 2026.