Marlin, S. (2018) “ANALISIS PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN LAYANAN DATA 4G: Studi Kasus PT. Internux”, Operations Excellence: Journal of Applied Industrial Engineering. Jakarta, Indonesia, 9(2), pp. 173–188. Available at: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/oe/article/view/3488 (Accessed: 29 May 2026).