[1]
Krisnawati, F. and Ekawati, A.D. 2025. Improving Service Quality in a Tutoring Institutions using Fuzzy-Servqual. Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri). 19, 3 (Dec. 2025), 314–325. DOI:https://doi.org/10.22441/pasti.2025.v19i3.002.