PURWANTORO, Muchammad. PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK DAN KEPERCYAAAM NASABAH TERHADAP LOYALITAS NASABAH TABUNGAN SIMPEDA BANK DKI CABANG UTAMA JUANDA. SWOT : Jurnal Ilmiah Ilmu Manajemen, Jakarta, Indonesia, v. 14, n. 2, p. 203–218, 2026. DOI: 10.22441/swot.v14i2.18729. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/swot/article/view/18729. Acesso em: 28 may. 2026.