SARI, Selvi Ita Purnama; MIRZA, M. ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT, PERSEPSI HARGA, DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN KENDARAAN NIAGA MEREK HINO. SWOT : Jurnal Ilmiah Ilmu Manajemen, Jakarta, Indonesia, v. 7, n. 1, p. 120–134, 2019. DOI: 10.22441/swot.v7i1.5456. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/swot/article/view/5456. Acesso em: 28 may. 2026.