Nurulafiah F. Pengaruh E-Service Quality, E-Trust, dan E-Loyalty terhadap E-Customer Satisfaction pada Pengguna E-Banking Nasabah Bank Central Asia (Bca) Tbk di Masa Pandemi Covid-19. SWOT [Internet]. 2026 Mar. 17 [cited 2026 May 28];14(1). Available from: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/swot/article/view/18579