LUBIS, Denada. PENGARUH KUALITAS PROGRAM CUSTOMER RELATIONS TERHADAP TINGKAT KEPERCAYAAN PELANGGAN. Jurnal Visi Komunikasi, Jakarta, Indonesia, v. 18, n. 1, p. 19–30, 2019. DOI: 10.22441/visikom.v18i1.6514. Disponível em: https://training-ojs3-publikasi.mercubuana.ac.id/index.php/viskom/article/view/6514. Acesso em: 28 may. 2026.