Analisa dan Perancangan Sistem Informasi Production Support System Berbasis Web Pada PT Adicipta Inovasi Teknologi
Keywords:
Outstanding Ticket, JSON, Get OS Ticket Realization, Fill Daily Activity, Black Box, Web Based Information SystemAbstract
PT Adicipta Inovasi Teknologi or AdIns is an IT Solution Company which has product called CONFINS (Consumer Finance and Leasing Solution). Production CONFINS department is in charge of maintenance CONFINS system and gives services to client. Outstanding ticket and aging ticket are the Key Performance Indicator (KPI) of Production department. There are outstanding ticket target for every team and mandays target for employee in every month. Production Support System have some features to meet the needs of Production Department in monitoring the target. These features include recording outstanding ticket target and mandays employee, recording daily activity that is more standard, get outstanding ticket and mandays data from JIRA system, provide information and achievement report of outstanding ticket target for every team and mandays target for every employee, daily activity report, and monthly report for management. With these features, every member in Production department can monitor the whole target and report can be provided effectively and doesn't need manual processing, as well as employee performance can be monitored through daily activity report.
Downloads
Downloads
Published
How to Cite
Issue
Section
License
The copyright to this article is transferred to Universitas Mercu Buana (UMB) if and when the article is accepted for publication. The undersigned hereby transfers any and all rights in and to the paper including without limitation all copyrights to UMB. The undersigned hereby represents and warrants that the paper is original and that he/she is the author of the paper, except for material that is clearly identified as to its original source, with permission notices from the copyright owners where required. The undersigned represents that he/she has the power and authority to make and execute this assignment.
We declare that this paper has not been published in the same form elsewhere.
Furthermore, I/We hereby transfer the unlimited rights of publication of the above-mentioned paper as a whole to UMB. The copyright transfer covers the right to reproduce and distribute the article, including reprints, translations, photographic reproductions, microform, electronic form (offline, online) or any other reproductions of similar nature.
The corresponding author signs for and accepts responsibility for releasing this material on behalf of any and all co-authors. This agreement is to be signed by at least one of the authors who have obtained the assent of the co-author(s) where applicable. After submission of this agreement signed by the corresponding author, changes of authorship or in the order of the authors listed will not be accepted.
Retained Rights/Terms and Conditions
Although authors are permitted to re-use all or portions of the Work in other works, this does not include granting third-party requests for reprinting, republishing, or other types of re-use.
Our Articles are licensed under CC BY-NC
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
