Examining Indonesian Gen Z Muslim Consumers' Purchase Intentions for Muslim Fashion on Shopee: A TPB Extension Perspective
DOI:
https://doi.org/10.22441/jimb.v10i2.26598Keywords:
E-WOM, Quality Product, TPB, Indonesian Gen Z Muslim, Shopee.Abstract
Shopee is the leading online shopping platform in Southeast Asia and Taiwan. Currently, there is competition in the Islamic market through e-commerce. The purpose of this study was to examine and analyze the effect of e-wom, product quality, attitudes, subjective norms, and perceived behavioral control on the purchase intention of shopee e-commerce. The object of this research is Generation Y and Z Muslim women in Indonesia asmany as 231 respondents. The approach used in this research is quantitative. From the PLS-SEM data analysis method, with analysis tool Smart-PLS 3.2.9., it show that e-wom has a positive and significant effect on purchase intention, and quality product has a positive and significant effect on purchase intention. Moreover, the initial predictor variables derived from TPB (attitude, subjective norms, perceived behavioral control) continue to exhibit a positive correlation with the behavioral intention to purchase Muslim fashion among Generation Z individuals in Indonesia, aligning with the original TPB theory.Downloads
References
Aji, P., & Rodhiah, R. (2021). The Effect of Perceived Quality, Social Influence and Perceived Price on Purchase Intention Brodo. Journal of Managerial and Entrepreneurship, 3(3), 580–590.
Ajzen, & Icek. (1991). The theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/https://doi.org/10.1016/0749-5978(91)90020-T
Ajzen, & Icek. (2005). Attitudes, Personality and Behavior. New York: Open University Press.
Annur, & Cristine. (2019). Shopee Provides Sharia Features. Katadata.Co.Id. https://katadata.co.id/yuliawati/digital/5e9a4c55097c5/setelah-tokopedia- shopee-sediakan-fitur- syariah
Ariansyah, A., Mukhamad, N., & Muhammad, M. J. (2020). Factors Affecting Consumer Intention to Purchase Products Through E-Commerce. Journal of Management and Organization, 11(2), 83– 90.
Aryadhe, Trisdayana, Alit, S., Sudiksa, & Ida, B. (2018). The influence of attitudes and subjective norms on purchase intention and purchase decisions. Doctoral Dissertation, Udayana University. Darmawan, F. (2020). The Influence of Brand Image, Promotion, and Electronic Word Of Mouth on Intention To Buy Products in Online Shopping Applications (Case Study of Shopee Application Users. co. id). Doctoral Dissertation, Mercu Buana University Jakarta.
Djaali. (2008). Psychology of Education. Jakarta: Bumi Aksara.
Fadul. (2019). Correlation of Attitudes, Subjective Norms, Perceptions of Behavioral Control and Intentions for the Implementation of the Phbs Program at Community Health Centers in Garut Kota District. 4(November), 2966–2981.
Ghozali, I. (2018). Structural Equation Modeling, Alternative Methods with Partial Least Square (PLS).
th Edition. Semarang. Diponegoro University Publishing Agency.
Gita Indriani. (2020). The Effect of Customer Feedback on Tokopedia Salam on the Development of Sharia Digital Economy (Case Study in Martapura and Banjarbaru). Diploma thesis, Islamic University of Kalimantan MAB. Islam Kalimantan University.
Hair, J. F., Jr., M. S., Ringle, C. M., & Gudergan, S. P. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). In Los Angeles: SAGE Publications, Inc.
Hanafiah, A., Laylatushufa, N., Ahmad, F. S., Wibowo, M. W., & Nusraningrum, D. (2023). Purchase Intention of Halal Lip Cosmetics on Shopee among Youth Generation: An Investigation using Theory of Planned Behavior . Jurnal Manajemen Teknologi, 22(3), 282–299. https://doi.org/10.12695/jmt.2023.22.3.5
Hongdiyanto, C., Hartono, W., Ongkowijoyo, G., & Saputra, V. W. (2020). The Effect of Discount and Promotion towards Customer Purchase Intention in Online Shop. Journal of Wellbeing Management and Applied Psychology, 3(3), 21–30. https://doi.org/http://dx.doi.org/10.13106/jwmap.2020
Ismayanti, N. M. A., & Santika, I. W. (2017). The influence of celebrity endorsers, brand image, product quality on purchase intention of nike sports shoes in Denpasar city. E-Journal of Management Unud, 6(10), 5720–5747.
Japarianto, E., & Adelia, S. (2020). The Effect of Web Display and Price on Purchase Intention with Trust as an Intervening Variable at E- Commerce Shopee. Journal of Marketing Management, 14(1), 35–43.
Jayani, D. H. (2019). Prediction of E-Commerce Transaction Value. https://databoks.katadata.co.id/datapublish/2019/10/15/2014-2023-nilai-transaksi-tokopedia- terbesar-dibandingkan-e-commerce-lainnya
Jayani, D. H., & Yudhistira, A. W. (2021). Proportion of the Largest Generation Z and Millennial Population in Indonesia. https://databoks.katadata.co.id/datapublish/2021/05/24/proporsi- populasi-generasi-z-dan-milenial-terbesar-di-indonesia
Kotler, P., & Keller, K. L. (2018). Marketing Management. 15th Edition. New Jersey: Prentice Hall.
Milad Farzin, M. F. (2018). eWOM through social networking sites and impact on purchase intention and brand image in Iran. Journal of Advances in Management Research, 15(2), 161–183. https://doi.org/https://doi.org/10.1108/JAMR-05-2017-0062
Muhammad. (2019). Shopee Barokah comes at the beginning of the fourth quarter of this year. Mobitekno.Com.https://mobitekno.com/read/2019/24/11/shopee-kurasi-pengalaman-gaya-hidup- muslim-lewat-shopee-barokah/
Paul, J., Modi, A., & Patel, J. (2016). Predicting green product consumption using theory of planned behavior and reasoned action. Journal of Retailing and Consumer Services, 29(123–134).
Purwiati, L. (2021). The Effect of Religiostics, EWOM, Brand Image and Attitude on Purchase Intention. Journal of Economics, Management, and Business, 5(1), 40–50.
Rachmania, A. D. (2020). The Effect of Destination Attractiveness and Destination Image on the Interest in Visiting Indonesian Muslim Generation Z to Halal Tourism Destinations in Malaysia with the Theory of Planned Behavior Approach.
Rangkuti, F. (2013). Customer Service Satisfaction & Call Center. Based on ISO 9001. Jakarta: PT Gramedia Pustaka.
Rehman, S. U., Bhatti, A., Mohamed, R., & Ayoup, H. (2019). The moderating role of trust and commitment between consumer purchase intention and online shopping behavior in the context of Pakistan. Journal of Global Entrepreneurship Research, 9(1), 1–25.
Riptiono, S. (2019). Does Islamic religiosity influence female muslim fashion trend purchase intention? an extended of theory of planned behavior. Iqtishadia, 12(1), 12–29. https://doi.org/http://dx.doi.org/10.21043/iqtishadia.v12i1.4384
Roesmawati, A., & Hasyim, F. (2023). The Influence Of Theory Of Planned Behavior In Analyzing The Decision To Pay Zakat In Lazis Central Java, Sukoharjo (Doctoral Dissertation, Uin Raden Mas Said).
Sari, F. D. A. (2021). Disassembling the Jilbab Among College Students: Case Study of Hasanuddin University Students (Doctoral Dissertation, Hasanuddin University).
Soekidjo Notoatmodjo. (2003). Health Education and Behavior. Jakarta: Rineka Cipta.
Soh, C. Q. Y., Rezaei, S., & Gu, M.-L. (2017). A structural model of the antecedents and consequences of Generation Y luxury fashion goods purchase decisions. Young Consumers, 18(2), 180–204. https://doi.org/doi:10.1108/yc-12- 2016-00654
Sugiyono. (2018). Management Research Methods, Quantitative, Qualitative and R&D Approaches.
Bandung: Alfabeta.
Downloads
Published
How to Cite
Issue
Section
License
The copyright of this article was transferred to Universitas Mercu Buana if and when the article was accepted for publication. The undersigned below transfers all and all rights in and to paper including without limitation all copyright to UMB. The undersigned states and guarantees that the paper is genuine and that he is the author of the paper, except material that is clearly identified as the original source, with the notification of the permission of the copyright owner if necessary and has the power and authority to make and carry out this assignment. We state that this paper has not been published in the same form elsewhere.
Furthermore, I / We hereby transfer unlimited publicity rights to the above mentioned papers as a whole to Universitas Mercu Buana. Copyright transfers include the right to reproduce and distribute articles, including reprints, translations, photo reproductions, microforms, electronic forms (offline, online) or other reproductions that have similar properties. The appropriate author signs and accepts the responsibility for releasing this material on behalf of each and all co-authors. This agreement must be signed by at least one of the authors who has obtained approval from the co-author (s) where applicable.
After the submission of this agreement is signed by the appropriate author, changes in authorship or in the order of the registered author will not be accepted. Retained Rights / Provisions and Conditions Although the author is permitted to reuse all or part of the Work in another work, this does not include giving a third party request for reprinting, republishing, or any other type of reuse.