PENGUKURAN KINERJA SUPPLY CHAIN MANAGEMENT MENGGUNAKAN PENDEKATAN MODEL SUPPLY CHAIN OPERATIONS REFERENCE (SCOR) PADA IKM KERUPUK SUBUR
DOI:
https://doi.org/10.22441/pasti.2021.v15i1.008Keywords:
Supply Chain Management, Pengukuran Kinerja, SCOR, Normalisasi Snorm De Boer, IKM Kerupuk Subur.Abstract
Perkembangan sektor industri dari waktu ke waktu semakin berkembang hal ini bisa dilihat dengan semakin banyak industri-industri yang tumbuh baik itu industri kecil, menengah maupun besar. Peran Industri Kecil dan Menengah (IKM) Kerupuk Subur yang bergerak di bidang industri makanan dan distribusi hampir seluruh wilayah Yogyakarta. Industri Kecil dan Menengah (IKM) memiliki banyak stakeholder sehingga memegang peranan penting bagi terciptanya efektifitas dan efesiensi rantai pasok. Tujuan dari penelitian ini untuk mengetahui kinerja supply chain pada IKM Kerupuk Subur dengan nilai performansi supply chain, kemudian dapat memberikan usulan perbaikan pada IKM Kerupuk Subur dalam meningkatkan performansi kinerja supply chain. Model hierarki Key Performance Indicator awal pengukuran kinerja tersebut disesuaikan dengan kondisi yang ada di IKM Kerupuk Subur untuk mengukur kinerja rantai pasoknya, Tingkat kepentingan atribut kinerja diukur menggunakan metode Analytical Hierarchy Proses berdasar pembobotan dengan kuesoner subjektif dan Snorm De Boer berfungsi untuk menyamakan nilai matriks yang digunakan sebagai indikator yang diukur menggunakan model Supply Chain Operation References (SCOR). Sehingga dari hasil pengukuran tersebut dapat dianalisis proses bisnis dan metrik kinerja yang harus segera dilakukan perbaikan, dari hasil perhitungan diperoleh nilai kinerja IKM Kerupuk Subur sebesar 48.638, yang angka tersebut menunjukan bahwa secara keseluruhan IKM Kerupuk Subur berada dalam kategori marginal, dari 21 Key Porfermance Indicator terdapat 13 Key Performance Indicator yang termasuk didalam kategori merah.
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